Privacy Policy

Amazônia Wildlife Adventures (AWA) is an expedition and wildlife travel business based in Alter do Chão, Santarém, Pará, Brazil. AWA is responsible for determining how personal information submitted to its website and inquiry forms is used.

Website: amazoniawildlifeadventures.com
Privacy contact: amazoniawildlifeadventures@gmail.com

We handle personal information with reference to Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018) and other applicable laws.

What we collect depends on how you interact with AWA. You may provide:

• Contact information: your name, email address, country of residence, phone number and whether you use WhatsApp.
• Expedition preferences: private or scheduled shared expedition interest, number of guests, preferred dates or flexibility, preferred language, wildlife interests and questions.
• Travel-companion details: names and ages of companions, if you choose to include them in an inquiry.
• General messages: the topic and contents of messages sent through our Contact page or directly by email or telephone.
• Technical data: limited website-use information such as IP address, browser and device information, access times, error logs and security or anti-spam signals, as generated by our website or supporting services.

Please avoid including sensitive medical information or identity documents in general inquiry fields unless we specifically ask for information necessary to arrange your travel.

We use personal information only for relevant, explained purposes. Depending on the situation, the legal basis may include steps requested before entering into a contract, our legitimate interests where permitted, legal obligations or your consent where required.

We do not use expedition inquiry details for unrelated promotional emails without an appropriate legal basis. If we introduce an optional newsletter or marketing program, we will explain it and provide any choices required by law.

If you provide another traveler's name or age, please make sure you have their permission or appropriate authority to share that information. We use companion details to understand group composition and support expedition planning.

If the information concerns a child or adolescent, it should be supplied by a parent or authorized guardian. We take children's and adolescents' best interests into account when handling their information and only use it as necessary and lawfully permitted.

We do not sell your personal information. We may share limited relevant details only when necessary, including with:

• Website and technical service providers that host, maintain or secure our site and process form submissions.
• Communication providers, including Google/Gmail and email delivery services, to receive inquiries and send responses.
• Expedition service providers such as accommodation, transport or guiding partners when an actual booking requires coordination.
• Public authorities when we are legally required to provide information.

We aim to limit sharing to the information relevant to the task and require appropriate privacy protections where applicable. Separate third-party websites linked from our pages have their own privacy practices.

Because our guests and service providers may be in different countries, some information may be processed or stored outside Brazil — for example, through cloud-based email or website services.

Where an international transfer is subject to the LGPD, the applicable legal requirements and safeguards must be observed. You can contact us to ask about the categories of overseas recipients and safeguards relevant to your information.

We retain information only for as long as necessary for the reason it was collected, or as required or allowed by applicable law. The period depends on the type of record:

• General messages and unconfirmed inquiries: while needed to respond and manage any reasonable follow-up.
• Confirmed booking information: while needed to organize travel and meet applicable contractual, tax, accounting or legal requirements.
• Security and technical records: for operational and security needs, according to the systems and service providers involved.

When information is no longer required, we take steps to delete, anonymize or otherwise handle it according to applicable law. You can contact us for more information about retention relevant to your records.

Under the LGPD and other laws that may apply, you may have the right to:

• Ask whether we process your personal information and request access to it.
• Request corrections to inaccurate, incomplete or outdated information.
• Request deletion, anonymization or restriction of data in cases provided by law.
• Ask about relevant sharing, the purposes of processing or the possibility of refusing consent.
• Withdraw consent where consent is the legal basis, or object to certain processing when permitted by law.
• Request portability or review of solely automated decisions where applicable.

To make a privacy request, email amazoniawildlifeadventures@gmail.com with the subject Privacy Request. We may need to verify your identity before responding. Requests are handled free of charge as provided by law, subject to applicable requirements and exceptions.

You can learn about your rights or raise a concern with Brazil's National Data Protection Authority (ANPD).

Cookies and similar technologies can help a website function, remember preferences, provide security or measure performance. The technologies encountered on our site depend on the services and features active when you visit.

Essential site functions or service providers may use technical cookies or similar information. If additional analytics, embedded media or advertising technologies are used, we will provide information and choices required by applicable law. Where consent is required, optional technologies should not be activated before valid consent.

You can also manage or delete cookies using your browser settings. Blocking some essential cookies may affect website functionality.

We take reasonable organizational and technical measures designed to protect information against unauthorized access, misuse, alteration, loss or disclosure. Access should be limited to people and service providers who need it for legitimate activities.

However, no website, email system or electronic transmission can be guaranteed completely secure. Please avoid sending unnecessary sensitive information through public forms or ordinary email.

We may update this Privacy Policy when our services, website technologies, business practices or legal obligations change. The current version and its last-updated date will appear on this page. If a change materially affects how we use your data, we will provide additional notice or seek consent when required.

We're happy to explain how your information is handled or help you make a request.

This policy concerns personal-data handling. Expedition booking, payment and cancellation terms are provided separately.